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There’s Gold in Your Business Website-Overcoming the Credulity Gap |
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What is one thing that most small to medium busi nesses say they lack? Many tell me it’s sales. Others focus in a bit more and say, profits. But these are end products — very desirable outcomes of good business, to be sure, but not the root of most business deficiencies. At the root is a lack of business credibility. It’s that reputation, trust, and good name in the community that translates into sales. Think of your own consumer habits: You buy from companies you trust. Here’s where the Internet comes in. It’s a useful tool for all business marketing, but it’s especially golden for small and medium businesses. It’s economic, and you can use it to boost your business credibility, both efficiently and quickly. As I design and build websites, I’ve learned to look beyond a business’s surface problems and find the root because that’s where I know I’ll be placing the company’s greatest web marketing efforts to build brand credibility. Nike is a terrific example of a leading brand that has worked (sometimes against great odds) to achieve brand credibility. The company has positioned itself as both a serious sports shoe and as a top contender for the teenage style market. It’s been successful in both arenas. Nike achieved its status through branding and advertising, but under it all is that one magic word: credibility. Over the years, Nike has built a reputation as a leading sports equipment supplier for some of the most popular sports in the world. It has built up a number of endorsements from the leading sport personalities. It’s also used the Internet to solidify its standing. The company’s reputation-building efforts give the Nike brand business credibility. Use Credibility to Create Local Sales Small and medium businesses can do what Nike did and build credibility in geographic areas or business niches. The good news for businesses on a tight budget is that they can use the Internet’s relatively inexpensive marketing tools to build their reputations. Whether your customer base is a geographic one or a niche market, the Web can position your company, your firm’s core values, your thoughts and your products, building credibility click by click. And what differences can that make? Real business credibility is directly transferable into increased business profitability, and a high quality client base. |
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